INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What countries do you ship to?
We’re excited to announce that Trojik now ships worldwide! No matter where you are, you can enjoy our unique anime products delivered right to your doorstep. Our global shipping ensures that fans across the globe can experience the magic of Trojik.
How long will it take to get my order?
Orders typically arrive within 7-15 Business days. However, delivery times may vary depending on the shipping destination and other factors
How can I return an item?
We offer free replacement or a direct refund in the following situations:
- Lost Packages: If your package is lost in transit.
- Transit Damage: If your package is damaged during delivery.
- Defective Products: If the product is damaged or non-functional within 15 days of receipt.
INFORMATION ABOUT US